Terms & Conditions

1. About Us

Aapke Sitare is an online retail store operating through the website aapkesitare.com. We sell products to customers across India. By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the website in any fraudulent or unlawful manner
• Attempt to hack, disrupt, or gain unauthorized access to our systems
• Post or transmit any harmful, offensive, or misleading content
• Use automated tools (bots, scrapers) to extract data from this website
• Impersonate any person or entity or misrepresent your identity

We reserve the right to restrict or terminate access to our website at our sole discretion without notice.

3. Products & Pricing

We make every effort to display accurate product descriptions, images, and pricing. However:

• Product images are for illustrative purposes and may slightly vary from the actual product.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders & Payments

When you place an order on aapkesitare.com:

• You confirm that all information provided (name, address, contact details) is accurate and complete.
• An order confirmation does not constitute acceptance; we reserve the right to cancel orders due to stock unavailability, payment failure, or suspected fraud.
• Payment must be made in full at the time of placing the order via the available payment methods (UPI, cards, net banking, etc.).
• We use third-party secure payment gateways and do not store your payment credentials.

5. Shipping & Delivery

All orders are subject to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, public holidays, or events beyond our control. We are not liable for delays caused by third-party logistics providers.

6. Returns & Refunds

All sales are governed by our Return Policy and Refund Policy. We do not accept general returns. Refunds are only provided in exceptional cases such as damaged, wrong, or missing items. Please refer to the respective policy pages for full details.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, product descriptions, and design — is the property of Aapke Sitare and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

8. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You agree to:

• Provide accurate and up-to-date account information
• Notify us immediately of any unauthorized use of your account
• Accept full responsibility for all activities carried out under your account

We reserve the right to suspend or delete accounts that violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Aapke Sitare shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• The use or inability to use our website or products
• Delays or disruptions in delivery beyond our control
• Unauthorized access to or alteration of your data
• Any third-party content or services linked from our website

Our total liability in any circumstances shall not exceed the amount you paid for the order in question.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to the practices described in our Privacy Policy.

11. Third-Party Links

Our website may contain links to external websites for reference or convenience. We are not responsible for the content, accuracy, or privacy practices of any third-party websites. Accessing such links is entirely at your own risk.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

13. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have any questions, concerns, or grievances regarding these Terms & Conditions, please reach out to us: